What to Do When Not Receiving OTP? Essential Solutions
Learn how to troubleshoot OTP delivery issues with these helpful tips and solutions.
385 views
Check your network connection, restart your device, and ensure the phone number/email address is correct. Look for the OTP in spam/junk folders. If still not received, resend the OTP and consider using an alternative contact method if available. Contact customer support for further assistance if the issue persists.
FAQs & Answers
- What should I check if I don’t receive an OTP? Check your network connection, whether you're connected to the internet, and confirm that the phone number or email address used is correct.
- What can I do if the OTP is in spam or junk folders? Make sure to check your spam or junk folders as OTP messages can sometimes be filtered there. If found, mark them as not spam to receive future OTPs in your inbox.
- How can I resend an OTP if I didn’t receive it? If you haven't received the OTP, look for an option to resend it. This is usually available on the login or verification screen.
- When should I contact customer support regarding OTP issues? If you have checked your network, confirmed your contact details, and tried resending the OTP without success, it’s advisable to contact customer support for further assistance.