Who to Contact for NEXUS Program Questions?

Find out who to call for questions regarding your NEXUS application and benefits.

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For questions about NEXUS, you can call the NEXUS Enrollment Centers directly or contact the CBP Information Center at 1-877-CBP-5511 (1-877-227-5511). This line provides assistance with program details, application status, and other inquiries.

FAQs & Answers

  1. What is the NEXUS program? The NEXUS program allows expedited border crossings for pre-approved, low-risk travelers between the US and Canada.
  2. How do I apply for the NEXUS program? To apply for NEXUS, you must complete an online application and undergo a background check and an interview.
  3. Where are NEXUS Enrollment Centers located? NEXUS Enrollment Centers are located at various points along the US-Canada border and at select airports.

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