How to Contact U.S. Customs and Border Protection (CBP) via Email

Learn how to send an email to U.S. Customs and Border Protection (CBP) for inquiries about travel, trade, and border security.

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To send an email to U.S. Customs and Border Protection (CBP), visit the “Contact Us” section on their official website. You'll find a range of contact forms for specific inquiries like travel, trade, or border security. Select the relevant topic, fill in your details, and submit. For general inquiries, you can email CBP at CBP.CustomerService@cbp.dhs.gov.

FAQs & Answers

  1. What email address do I use to contact CBP? You can email CBP at CBP.CustomerService@cbp.dhs.gov for general inquiries.
  2. Where can I find specific contact forms for CBP? Visit the 'Contact Us' section on the CBP official website to find specific contact forms for various inquiries.
  3. What topics can I inquire about when contacting CBP? You can inquire about travel, trade, and border security by selecting the relevant topic on their contact forms.
  4. How do I get a response after contacting CBP? Once you submit your inquiry through the contact form or email, CBP will respond according to their processing times for customer inquiries.