Understanding Order Brushing: What You Need to Know

Learn about order brushing, a scam distorting marketplace ratings and impacting consumer trust.

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Order brushing is a fraudulent activity where sellers create fake orders to improve their store ratings and visibility. This can distort the marketplace because these artificial orders boost product rankings and deceive customers about the quality or popularity of a product. Customers might also receive packages they didn’t order as a result of this scam.

FAQs & Answers

  1. What are the signs of order brushing? Common signs include unexpected packages, suspicious seller ratings, and discrepancies in order history.
  2. How can I protect myself from order brushing scams? Shop from reputable sellers, read reviews carefully, and report any suspicious activities to the platform.
  3. What should I do if I receive a package I didn't order? Contact the seller and the marketplace support for guidance on handling unrequested shipments.

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