Why Amazon Sends Unordered Items: Reasons Explained

Discover why Amazon might send you unexpected items and what to do about it.

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Amazon may send you a random item for several reasons: a packaging mistake, a brushing scam where sellers use fake orders to boost ratings, or because you're in an Amazon Vine program where you receive items for reviews. If the item is not part of any known order, report it to Amazon customer service to rectify the situation. Remember, unsolicited items can often be kept legally depending on local consumer laws.

FAQs & Answers

  1. What should I do if I receive a random item from Amazon? Report it to Amazon customer service, especially if you didn't order it.
  2. What is a brushing scam? A brushing scam involves sellers sending unsolicited items to boost their ratings.
  3. Can I keep unsolicited items sent by Amazon? In many cases, you can legally keep unsolicited items depending on your local consumer laws.
  4. What is the Amazon Vine program? The Amazon Vine program allows selected reviewers to receive free items for providing honest reviews.

Watch More

If you found this video helpful, check out our related content on consumer rights and the Amazon Vine program to learn more about shopping safely online.

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