What to Do If Your Gift Card Number is Scratched Off?
Learn how to recover a scratched-off gift card number by contacting customer service and providing proof of purchase.
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If a gift card has the number scratched off, contact the retailer's customer service with proof of purchase. They may issue a replacement or help retrieve the card number. Keep your receipt as it's often required for verification.
FAQs & Answers
- Can I still use a gift card if the number is scratched off? Typically, yes. You can contact the retailer's customer service to retrieve the number with proof of purchase.
- What information do I need to provide to customer service? You'll need to present proof of purchase and any other identifying details about the gift card.
- How do I find the customer service number for my gift card? Check the retailer’s website or look for contact information on the back of the gift card.
- Are there any risks associated with scratched-off gift cards? Scratched-off numbers can pose risks of fraud, it's crucial to keep your receipt and contact customer service promptly.