What Happens to Uncollected Amazon Packages? Learn About Returns

Discover what occurs if you don't pick up your Amazon package from a locker or pickup point.

Published

Video transcript

If an Amazon package isn't picked up from a locker or a pickup location, it will be automatically returned to Amazon after a certain period. You will receive a refund once the package is processed by Amazon's return center, ensuring you are not charged for uncollected items.

Questions and answers

  1. How long will my Amazon package stay in a locker?

    Most packages can stay in an Amazon locker for 3 days before being returned.

  2. Will I be charged if I don't pick up my Amazon package?

    No, you will not be charged for uncollected items once returned to Amazon.

  3. Can I get my money back if my package is returned?

    Yes, you will receive a refund once the package is processed by Amazon's return center.