What Happens If You Don’t Pick Up Your Parcel from an Amazon Locker?

Learn what happens if you miss collecting your Amazon Locker parcel and how to avoid refunds and returns.

Published

Video transcript

If you don’t pick up your parcel from an Amazon Locker, it will be returned to Amazon after three calendar days. You will receive a full refund for the item. To avoid inconvenience, ensure to collect your parcel within this timeframe or provide alternative pickup details in your Amazon account.

Questions and answers

  1. How long does Amazon Locker hold a parcel before returning it?

    Amazon Locker holds a parcel for three calendar days. If the parcel is not collected within this period, it will be returned to Amazon.

  2. Will I get a refund if I don’t pick up my parcel from an Amazon Locker?

    Yes, if you don’t collect your parcel within the specified time, Amazon will return the item and provide you with a full refund.

  3. Can I change my pickup location if I can’t collect my parcel from an Amazon Locker?

    Yes, you can update your delivery details in your Amazon account to select an alternative pickup location or delivery option.