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Is It Acceptable to Send a Follow-Up Email?

Learn when and how to double send an email effectively. Get tips on polite follow-ups.

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Video transcript

Yes, it is generally OK to double send an email if a reasonable amount of time has passed without a response—usually 2-3 days for internal emails. In your follow-up, kindly mention the initial email and its date, and politely ask if there have been any updates.

Questions and answers

  1. What is the best time to send a follow-up email?

    It's best to wait 2-3 days after the initial email before sending a follow-up.

  2. How should I phrase my follow-up email?

    Start by referencing your original email and kindly inquire if there are any updates.

  3. Is sending a follow-up email annoying?

    If done politely and with appropriate timing, follow-ups are generally acceptable and appreciated.

  4. What if I still don't get a response after following up?

    Consider alternative communication methods or reaching out to someone else in the organization.

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For more insights on professional communication, check out our videos on email best practices and tips for effective workplace interactions.