How to Transfer Data from One Samsung Phone to Another When One is Broken?

Learn efficient methods to transfer data from a broken Samsung device to a new one using Google account backups and Smart Switch.

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If your Samsung device is broken, you can transfer data using your Google account. Ensure backup is enabled on your broken device via Settings > Accounts > Backup & Restore. Once backed up, set up your new Samsung device. Log into the same Google account during setup, and select restore from backup. Use Samsung Smart Switch if the screen is partially functional; connect the devices using an OTG cable. This method offers an efficient solution to transfer data without needing a functioning display.

FAQs & Answers

  1. Can I transfer data if my Samsung device won't turn on? Yes, if your device has a functional battery and partially working screen, you can use Samsung Smart Switch with an OTG cable to retrieve data.
  2. What steps should I take to back up my Samsung device? Go to Settings > Accounts > Backup & Restore on your device, and ensure the backup option is enabled. This will allow you to back up your data to your Google account.
  3. How do I use Samsung Smart Switch for data transfer? You can use Samsung Smart Switch by connecting both devices via an OTG adapter and following the on-screen prompts to transfer data, especially if the broken device has a functional display.
  4. What types of data can I transfer between Samsung devices? You can transfer contacts, messages, photos, videos, apps, and settings between Samsung devices using Google backup or Samsung Smart Switch.