How to Permanently Deactivate Your Jio SIM: Step-by-Step Guide

Learn how to permanently deactivate your Jio SIM with our easy step-by-step guide. Ensure everything is settled before proceeding.

80 views

To deactivate your Jio SIM permanently, follow these steps: (1) Call Jio customer care at 198 or 199 from your Jio number. (2) Verify your identity by providing the required details. (3) Request the deactivation of your Jio SIM. Additionally, you can visit the nearest Jio store with your ID proof to deactivate your SIM. Always ensure any balances or pending issues are resolved before proceeding.

FAQs & Answers

  1. What steps do I need to take to deactivate my Jio SIM? To deactivate your Jio SIM, call Jio customer care at 198 or 199 from your Jio number, verify your identity, and request the deactivation. Alternatively, you can visit a nearby Jio store with your ID proof.
  2. Can I deactivate my Jio SIM online? Currently, Jio does not provide an online option for permanent deactivation. You will need to either call customer care or visit a Jio store.
  3. What documents are required to deactivate my Jio SIM at a store? You will need to provide a valid ID proof, such as an Aadhaar card, voter ID, or passport, to deactivate your Jio SIM at a Jio store.
  4. What should I do before deactivating my Jio SIM? Before deactivation, ensure that any remaining balances or pending issues on your account are resolved to avoid complications later.