How to Temporarily Deactivate Your Jio SIM Card

Learn the simple steps to temporarily deactivate your Jio SIM using the MyJio app, customer care, or a store visit.

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To temporarily deactivate your Jio SIM, use the MyJio app: Log in, go to ‘Menu’ > ‘Settings’ > ‘Manage Account’ > ‘Suspend and Resume’. Alternatively, call Jio customer care at 199 from your Jio number or visit a nearby Jio store. Ensure to provide necessary identification for security purposes.

FAQs & Answers

  1. How do I reactivate my Jio SIM after deactivation? You can reactivate your Jio SIM by using the MyJio app. Log in, go to 'Menu' > 'Settings' > 'Manage Account' > 'Suspend and Resume' and choose to resume your account. Alternatively, you can call Jio customer care at 199 or visit a nearby Jio store for assistance.
  2. What identification do I need to provide to deactivate my Jio SIM? You may need to provide an identification document such as an Aadhaar card, passport, or driver's license for security purposes when deactivating your Jio SIM at a store or when requested over the phone.
  3. Can I deactivate my Jio SIM without using the MyJio app? Yes, you can deactivate your Jio SIM by calling Jio customer care at 199 from your Jio number or by visiting a nearby Jio store.
  4. Is there a fee for deactivating my Jio SIM temporarily? No, temporarily deactivating your Jio SIM typically does not incur any fees. However, it's best to check with Jio customer care for any specific terms or conditions.

Watch More

Now that you know how to temporarily deactivate your Jio SIM, you might be interested in learning more about managing your mobile services. Explore our content on how to reactivate your SIM, tips for securing your Jio account, and the benefits of using the MyJio app for all your mobile needs.

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