How Long Can You Keep a Parcel in Amazon Locker?

Discover how long your parcel stays in an Amazon Locker and the retrieval process in just a few days.

Published Jun 12, 2025

Overview

In the world of e-commerce, convenience is king, and Amazon Lockers exemplify that by offering a simple pick-up point for your packages. In this video, we explore a common question among users: how long does a parcel stay in an Amazon Locker? Understanding the retrieval time for your items is crucial for ensuring you can pick them up before they are returned. This knowledge not only adds to your shopping experience but also helps in managing your deliveries effectively.

Video transcript

Parcels remain in Amazon Locker for a maximum of three calendar days from the time of delivery. To retrieve your package, you'll need the pickup code sent to you via email. If you don't pick it up within three days, the parcel will be returned, and you will receive a refund. Make sure to collect your items promptly to avoid any inconvenience.

Questions and answers

What happens if I don't pick up my parcel from an Amazon Locker?
If you don't pick up your parcel within three calendar days, it will be returned to the sender, and you will receive a refund.
How will I know when my parcel is ready for pickup at an Amazon Locker?
You will receive a pickup code via email that you need to use to collect your parcel from the Amazon Locker.
Can I extend the time my parcel stays in the Amazon Locker?
No, parcels cannot be extended beyond the three calendar days allowed for pickup from an Amazon Locker.
Are there any fees for using an Amazon Locker?
There are no fees for using Amazon Locker for parcel pickup as it is a free service provided by Amazon.