How Long Can You Keep Packages in Amazon Lockers?

Discover how long Amazon Lockers hold packages before returning them and learn about refunds.

Published Jun 30, 2025

Overview

In today's video, we explore a common question about Amazon Lockers: how long can a package remain stored at these convenient delivery points? Understanding this time frame is crucial for users of Amazon services who want to ensure they collect their deliveries promptly. This information not only enhances user experience but also influences shopping habits, as knowing the specific timeline can affect delivery options. This video dives into the essential details about Amazon Locker package retention policies, making it an invaluable resource for frequent Amazon shoppers.

Video transcript

Amazon Lockers can hold your package for up to three calendar days from the time of delivery. If the package is not collected within this period, it will be returned, and you'll receive a refund.

Questions and answers

What is an Amazon Locker?
An Amazon Locker is a secure, self-service kiosk where you can have your Amazon packages delivered for easy pickup at your convenience.
Can I extend the hold time for my package in an Amazon Locker?
No, Amazon Lockers have a strict hold time of three calendar days. After this period, uncollected packages will be returned, and customers will receive a refund.
How do I find an Amazon Locker near me?
You can find an Amazon Locker location by using the Amazon app or website. Just enter your zip code or address, and it will show you the nearest lockers available.
What happens if I miss the pickup window for my Amazon Locker package?
If you miss the three-day pickup window, your package will be returned to Amazon, and you will receive a refund for your order.