How to Return a Defective PS5 Controller: Step-by-Step Guide
Learn how to return a defective PS5 controller easily and quickly. Follow our step-by-step guide for hassle-free returns.
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To return a defective PS5 controller, follow these steps: First, visit the retailer where you purchased the controller; check their return policy. If the return window has passed, go to the PlayStation Support website. Log in with your account, navigate to the Hardware and Repairs section, and fill out the necessary forms to initiate the return or replacement process. Ensure you have proof of purchase handy.
FAQs & Answers
- What is the return policy for PS5 controllers? The return policy may vary by retailer; check with the store where you purchased it or visit PlayStation Support for details.
- How long do I have to return a defective PS5 controller? Typically, you have a limited return window, often 30 to 90 days, depending on the retailer's policy.
- What do I need to return a PS5 controller? You typically need proof of purchase and may need to fill out forms through the retailer or PlayStation Support.
- Can I exchange my defective PS5 controller instead of returning it? Yes, many retailers offer exchanges as an option, but check the return policy for specifics.