How to Request a Refund for PS5 Purchases: Step-by-Step Guide
Learn how to easily request a refund for your PS5 purchases and understand PlayStation's refund policy.
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Yes, you can refund purchases on PS5. Go to PlayStation's [Support Page](https://www.playstation.com/en-us/support/store/ps-store-refund-request/), and select 'Request a refund.' Follow the instructions, specifying the reason for your request. Refund eligibility includes pre-orders, faulty content, and games within 14 days of purchase if no significant playtime has occurred. Ensure to read their refund policy carefully as some exceptions apply.
FAQs & Answers
- What items are eligible for a PS5 refund? Eligible items include pre-orders, faulty content, and games purchased within 14 days, provided there’s no significant playtime.
- How long does it take to process a PS5 refund? Refund processing times can vary, but you will typically receive your refund within a few days after approval.
- Can I refund digital games on PS5? Yes, you can refund digital games on PS5, but they must meet the specific eligibility criteria outlined in the refund policy.