How to Resolve Hanging Issues in Outlook: Step-by-Step Guide

Learn how to fix hanging issues in Outlook with these simple steps, including clearing cache and disabling add-ins.

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To fix hanging issues in Outlook, start by clearing the cache: go to File > Options > Advanced > AutoComplete List, and clear it. Disable add-ins that might be causing the issue by navigating to File > Options > Add-ins, and unchecking them. Run Outlook in Safe Mode by holding the CTRL key while opening, which bypasses problematic extensions. Lastly, update Outlook to its latest version through File > Office Account > Update Options; this often resolves compatibility and performance issues.

FAQs & Answers

  1. What are common reasons for Outlook hanging issues? Common reasons for Outlook hanging include excessive cached data, problematic add-ins, and outdated software versions.
  2. How can I clear the cache in Outlook? To clear the cache in Outlook, go to File > Options > Advanced > AutoComplete List, and select the option to clear it.
  3. What should I do if disabling add-ins doesn't fix the issue? If disabling add-ins doesn't resolve the issue, try running Outlook in Safe Mode by holding the CTRL key while opening it, or consider updating Outlook to the latest version.
  4. How do I update Outlook to fix performance problems? To update Outlook, go to File > Office Account > Update Options and select the option to check for updates.