How to Contact Sony for a Stolen PS4: A Step-by-Step Guide

Learn how to contact Sony PlayStation Support about a stolen PS4 and report the theft to local authorities.

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To contact Sony about a stolen PS4, reach out to PlayStation Support by visiting the PlayStation website. Navigate to the support section and select ‘PS4’ followed by ‘Contact Us.’ You can choose to call their support line or use the live chat feature. Additionally, it’s important to report the theft to local authorities and provide them with the PS4’s serial number and any relevant information.

FAQs & Answers

  1. What should I do if my PS4 gets stolen? Immediately report the theft to local authorities and contact PlayStation Support for assistance.
  2. How can I retrieve my stolen PS4? Provide Sony with your PS4's serial number and relevant details to help in the recovery process.
  3. Is there a way to block my stolen PS4? While you can't block it entirely, reporting it and keeping track of the serial number can aid in recovery.
  4. What information do I need to contact Sony about my stolen PS4? Provide the PS4's serial number and details about where and when it was stolen.