What to Do With a Package You Didn't Order: Legal Rights Explained

Discover your rights regarding unrequested packages and how to handle them legally.

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No, you do not have to return a package you didn't order. Legally, you can treat it as a gift. Contact the sender company if possible, but you are not obligated to bear any return costs. Document the receipt and store the package safely as a precaution. Taking these steps ensures you're prepared in case the sender contacts you for retrieval.

FAQs & Answers

  1. What should I do if I receive a package I didn't order? You do not need to return it; however, it's a good idea to contact the sender company to inform them of the situation.
  2. Can I keep a package that was sent to me by mistake? Yes, legally you can treat it as a gift and keep the package without any obligations.
  3. Do I need to pay for returning a package I didn’t order? No, you are not obligated to pay for return shipping for a package you didn't order.
  4. What documentation should I keep if I receive an unwanted package? It's advisable to document the receipt and keep the package safely in case the sender contacts you for retrieval.

Watch More

For more information on consumer rights and handling unexpected deliveries, be sure to check out our related videos. They cover topics like return policies, consumer protection laws, and best practices for managing deliveries. Stay informed to safeguard your rights as a consumer.

  1. What to Do If You Receive Unordered Goods: Your Rights Explained Learn how to handle unordered products sent by companies. Know your rights and steps to take for returning unsolicited items.
  2. What to Do If a Company Sends You an Unintended Item? Discover your rights when a company mistakenly sends you an item and learn how to handle it responsibly.
  3. What Happens If You Refuse to Accept a Delivery? Learn Your Rights Discover the consequences of refusing a delivery and what you should know about returns and refunds.