How to Request a Refund for a PS5 Game: Step-by-Step Guide

Learn how to easily refund your PS5 game purchase within 14 days with our comprehensive guide.

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Yes, you can refund a PS5 game under certain conditions. If the game is purchased from the PlayStation Store and has not been downloaded or streamed, you can request a refund within 14 days of the purchase date. To initiate a refund, go to the PlayStation support website, log in to your account, and follow the instructions for refunds. Returned purchases may be refunded to the original payment method. Always check the latest PlayStation Store refund policy for additional details.

FAQs & Answers

  1. What are the conditions for refunding a PS5 game? You can refund a PS5 game if it was purchased from the PlayStation Store and hasn't been downloaded or streamed, within 14 days.
  2. How do I initiate a refund for a PS5 game? To initiate a refund, log in to your account on the PlayStation support website and follow the provided instructions.
  3. How long does it take to receive a PS5 game refund? Refunds are typically processed to your original payment method, but the time may vary depending on your bank or payment service.
  4. Can I refund a PS5 game after downloading it? No, you cannot refund a PS5 game once it has been downloaded or streamed, as per the PlayStation Store policy.

Watch More

For more tips on managing your gaming purchases, check out our articles on PS5 tips and PlayStation Store updates.

  1. How to Refund a Downloaded PS5 Game: Step-by-Step Guide Learn how to easily refund a downloaded PS5 game with our step-by-step guide on eligibility and the refund process.
  2. How to Transfer Your PlayStation Store Games from PS4 to PS5 Learn how to easily transfer your PS4 games to PS5 through the PlayStation Store.