What to Do If You Receive Goods Delivered By Mistake?

Learn the legal and ethical steps to take if you receive an incorrect delivery. Report mistakes to retailers to ensure integrity.

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If goods are delivered to you by mistake, the ethical and legal approach is to inform the retailer immediately. Keeping the items without notifying the company could be considered as theft in many jurisdictions. Retailers typically provide instructions for returning or arranging a pickup for the wrong delivery. By reporting the mistake, you ensure transparency and support the integrity of the supply chain.

FAQs & Answers

  1. Is it legal to keep goods delivered by mistake? No, it is generally considered theft to keep items that are not yours without notifying the retailer.
  2. What should I do with incorrectly delivered items? Contact the retailer immediately to report the mistake and follow their instructions for returning the items.
  3. Can I face legal action for keeping goods delivered to me by mistake? Yes, retaining mistakenly delivered goods can lead to legal repercussions in many jurisdictions.
  4. Are there any exceptions to returning mistakenly delivered items? Typically, there are no exceptions; it’s advisable to report the error to avoid any legal issues.

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