Are Amazon Drivers Liable for Stolen Packages? Understanding Responsibilities

Explore if Amazon drivers are accountable for stolen packages and what steps you can take if your delivery goes missing.

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Amazon drivers are generally not responsible for stolen packages. Once a package is delivered and marked as such, the responsibility typically shifts to the customer. However, Amazon offers solutions like reporting a stolen package through their customer service for a possible refund or replacement.

FAQs & Answers

  1. What should I do if my Amazon package is stolen? Contact Amazon customer service to report the stolen package and inquire about a possible refund or replacement.
  2. Are delivery drivers held liable for lost items? Typically, delivery drivers are not held responsible for lost or stolen items after marking the package as delivered.
  3. Can I get a refund for my stolen Amazon package? Yes, you can request a refund from Amazon for a stolen package that was marked as delivered. It's best to report it promptly.

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If you found the information about Amazon drivers and stolen packages helpful, check out our other videos on consumer rights and e-commerce issues to stay informed.

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