Will Amazon Replace a Stolen Package? How to Get a Refund or Replacement

Learn what to do if your Amazon package is stolen after delivery and how to request a replacement or refund from Amazon customer service.

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Amazon typically offers support in cases where a package is stolen after delivery. If you find yourself in such a situation, your first step should be to check the delivery status of your package via the Amazon website or app. If it's marked as delivered but is nowhere to be found, wait 48 hours as packages are sometimes marked as delivered prematurely. After this period, contact Amazon customer service directly. They can assist with a refund or replacement, depending on the specifics of your situation and the item's eligibility.

FAQs & Answers

  1. What should I do if my Amazon package is marked delivered but missing? First, wait 48 hours as packages can sometimes be marked delivered prematurely. If still missing, contact Amazon customer service to report the issue and request a refund or replacement.
  2. Does Amazon always replace stolen packages? Amazon generally offers assistance, including refunds or replacements, depending on the situation and item eligibility. Contacting customer service is essential to start the process.
  3. How can I contact Amazon about a stolen package? You can contact Amazon customer service via their website or app by navigating to orders and selecting the problem package to report the issue and request support.

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