Why is journey mapping important?

Related questions

1. What are brand touchpoints?
2. Why is the customer experience so important?
3. What are journey maps?
4. What are touchpoints in customer journey mapping?
5. What are touchpoints in customer experience?
6. What is customer experience map?
7. What is touchpoints in UX design?
8. What is the difference between customer service and the customer experience?
9. What is UX mapping?
10. What is Touchpoints training?

Tags

1. #interact
2. #include
3. #experience
4. #purchase
5. #complete
6. #prospective
7. #define
8. #points
9. #common
10. #business
11. #improve
12. #customers
13. #insights
14. #businesses
15. #helps
16. #order
17. #customer
18. #where
19. #helping
20. #journey
21. #benefits