What are touchpoints in customer journey mapping?

Related questions

1. What is UX mapping?
2. What are brand touchpoints?
3. What is Touchpoints training?
4. What is touchpoints in UX design?
5. What is the difference between customer service and the customer experience?
6. What are journey maps?
7. What is customer experience map?
8. What are the stages of customer journey?
9. What are touchpoints in customer experience?
10. Why is the customer experience so important?

Tags

1. #experiences
2. #touchpoint
3. #customers
4. #exercises
5. #means
6. #interact
7. #developing
8. #where
9. #enhance
10. #brand
11. #understanding
12. #touchpoints
13. #product
14. #journey
15. #service
16. #mapping
17. #customer
18. #design
19. #better