Meet Erica
When Did Bank of America Launch Erica, Their Virtual Financial Assistant?

Discover when Bank of America introduced Erica, the AI-driven virtual assistant launched in June 2018 to enhance customer banking experience.

Introducing Erica
Who is Erica at Bank of America? Understanding the Virtual Financial Assistant

Learn about Erica, Bank of America's AI-powered virtual assistant that helps with payments, spending analysis, and personalized banking support.