How to Get a Refund on Xbox Purchases: A Simple Guide
Learn how to request a refund for Xbox purchases easily and quickly by following our simple guide!
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Yes, Xbox offers refunds for purchases, but certain conditions apply. Games and apps are eligible for a refund if requested within 14 days of purchase and if you have played less than 2 hours. Submit your request by signing into your Microsoft account on the Xbox website and navigating to the Order history page. From there, select the item you'd like to refund and follow the on-screen instructions.
FAQs & Answers
- What items are eligible for a refund on Xbox? Games and apps are eligible for a refund if requested within 14 days of purchase and played for less than 2 hours.
- How do I request a refund for an Xbox game? Sign into your Microsoft account, go to the Order history page, select the item you want to refund, and follow the instructions.
- Can I get a refund on in-game purchases? Generally, in-game purchases are non-refundable unless authorized under special circumstances.
- How long does it take to receive a refund from Xbox? Once your refund request is approved, it typically takes 3-5 business days for the funds to appear in your account.