Will Roku Replace My Remote? Warranty and Replacement Guide
Find out if Roku will replace your remote under warranty and how to get a replacement for out-of-warranty Roku remotes.
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Roku may replace your remote if it's within the warranty period and the malfunction isn't due to accidental damage or misuse. To proceed, contact Roku’s customer support with your device’s serial number and purchase details. They'll provide specific instructions based on your situation. For out-of-warranty scenarios, consider purchasing a new remote directly from Roku's website or a verified retailer.
FAQs & Answers
- Does Roku replace remotes that stop working? Roku will replace remotes that malfunction if they are within the warranty period and the issue is not due to accidental damage or misuse.
- How can I get a replacement Roku remote? To get a replacement remote, contact Roku customer support with your device's serial number and purchase details for warranty claims, or purchase a remote directly from Roku's website or verified retailers if out of warranty.
- Is accidental damage covered under Roku remote warranty? No, Roku does not cover accidental damage or misuse under its remote warranty.