How to Get a Refund for Cancelling an Amazon Order

Learn how to cancel your Amazon order and get a refund if it hasn’t shipped yet, or how to return it if it already has.

Published

Video transcript

Yes, you can typically receive a refund for cancelling an Amazon order if it hasn’t been shipped yet. Simply go to 'Your Orders' on Amazon, find the specific order, and select 'Cancel Order'. If the order has already shipped, you may still receive a refund by initiating a return once you receive the item.

Questions and answers

  1. Can I cancel an Amazon order after it has been shipped?

    No, you cannot cancel an order once it has shipped, but you can initiate a return after receiving the item to get a refund.

  2. How do I cancel an order on Amazon before it ships?

    Go to 'Your Orders' on Amazon, find the order you want to cancel, and select 'Cancel Order' if it hasn’t shipped yet.

  3. Will I always get a full refund if I cancel my Amazon order?

    Typically, you receive a full refund if you cancel before the item ships; however, policies may vary depending on the seller and product.