Do Amazon Deliveries Include Phone Calls?

Find out how Amazon notifies you about deliveries and whether they will call you.

Published Jun 16, 2025

Overview

In today's digital age, keeping track of package deliveries has become increasingly important for shoppers using online services like Amazon. This video addresses a common question: 'Will Amazon call me when they deliver?' By clarifying Amazon's delivery communication methods, it helps customers stay informed and manage their expectations. Understanding how Amazon communicates delivery times can enhance your shopping experience and ensure timely awareness of your orders.

Video transcript

Amazon typically communicates delivery updates via email or text messages, not phone calls. You can track your package and get delivery notifications through the Amazon app or website. To get the most accurate updates, ensure your contact information is up-to-date in your account settings.

Questions and answers

Does Amazon provide delivery updates via phone calls?
No, Amazon typically communicates delivery updates through email or text messages, rather than phone calls.
How can I track my Amazon package?
You can track your Amazon package using the Amazon app or website, where you can also receive delivery notifications.
What should I do to get accurate delivery notifications from Amazon?
To receive the most accurate delivery updates, ensure your contact information is updated in your Amazon account settings.
Can I customize my delivery notifications from Amazon?
Yes, you can customize delivery notifications through your account settings in the Amazon app or website to receive updates via your preferred method.