Why Your Phone Won't Play on Sonos: Troubleshooting Guide

Discover solutions for why your phone won’t play music on Sonos, from Wi-Fi issues to app settings.

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If your phone won't play on Sonos, ensure both devices are on the same Wi-Fi network, and restart the Sonos app. Verify the system's firmware and app are updated, and check app permissions. If issues persist, briefly unplug your Sonos device and your router, then reconnect them.

FAQs & Answers

  1. How do I reset my Sonos device? To reset your Sonos device, unplug it from power, press and hold the connect button while plugging it back in, and release the button when the LED light flashes.
  2. Can I play music from my phone to Sonos without Wi-Fi? No, Sonos devices require a Wi-Fi connection to stream music from your phone.
  3. What should I do if my Sonos app keeps crashing? If your Sonos app crashes, try updating the app, restarting your device, or reinstalling the app from your phone's app store.
  4. Why is my Sonos not connecting to Wi-Fi? Ensure your router is working properly, the Sonos device is in range, and there are no interference issues from other devices.

Watch More

For more troubleshooting tips and guides on smart home audio systems, check out our articles on fixing common Sonos issues and optimizing your home Wi-Fi for better streaming performance.

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