Troubleshooting Your DualSense Wireless Controller: Connection Issues Explained

Learn how to resolve connection issues with your DualSense wireless controller in simple steps.

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If your DualSense wireless controller won't connect, try the following solutions: reset the controller by pushing the small reset button on the back with a paper clip for 5 seconds; charge the controller for a while as it might be out of battery; ensure your device's Bluetooth is on and actively searching; and update your device's software to ensure compatibility. If these steps don't work, consider connecting it via a USB cable to check if the issue is related to wireless connectivity.

FAQs & Answers

  1. What should I do if my DualSense controller is not connecting? If your DualSense controller won't connect, try resetting it by pressing the small reset button on the back for 5 seconds, charging the controller to ensure it has power, enabling Bluetooth on your device, and updating your device's software.
  2. How do I reset my DualSense wireless controller? To reset your DualSense controller, use a paper clip to press the small reset button on the back of the controller for about 5 seconds. This can help resolve connection issues.
  3. Can I connect my DualSense controller via USB? Yes, if your DualSense controller won't connect wirelessly, try connecting it to your device using a USB cable. This can help determine if the issue is with Bluetooth connectivity.
  4. Why is my DualSense controller not pairing with my device? Your DualSense controller may not be pairing due to a dead battery, Bluetooth interference, or outdated device software. Ensure the controller is charged, Bluetooth is on, and your device is updated.