Why Isn’t My AirPods Case Working? Troubleshooting Tips
Learn how to fix your AirPods case if it's not charging or responding with easy troubleshooting steps.
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Check if the AirPods case isn't working due to a depleted battery. Connect to a power source and ensure the charging light turns on. If not, inspect for dirt or debris in the charging port. Try resetting the AirPods by pressing and holding the setup button on the back of the case for about 15 seconds until the light flashes amber, then white. If the issue persists, consider contacting Apple Support for further assistance.
FAQs & Answers
- How do I reset my AirPods case? Press and hold the setup button on the back of the case for about 15 seconds until the light flashes amber, then white, to reset your AirPods case.
- What should I do if my AirPods case won’t charge? Ensure the case is connected to a power source with a functioning cable, clean any dirt or debris from the charging port, and verify the charging light turns on.
- When should I contact Apple Support for AirPods case issues? If resetting and cleaning do not resolve the problem and the case still doesn’t work or charge, contact Apple Support for further assistance.