Troubleshooting Samsung Remote Issues: Why Isn't It Working with New Batteries?

Learn effective solutions for your Samsung remote not working, even after replacing batteries. Fix it easily with our step-by-step guide.

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If your Samsung remote isn't working despite new batteries, try resetting the remote. Remove the batteries, press any button for 20 seconds to discharge residual power, then reinsert the batteries. Also, make sure nothing is obstructing the signal between the remote and the TV sensor. Pair the remote again by holding the Return and Play/Pause buttons for 3 seconds. If it still doesn't work, check for a possible firmware update for your TV or consult Samsung support for further assistance.

FAQs & Answers

  1. What should I do if my Samsung remote isn’t working? If your Samsung remote isn’t working, start by removing the batteries and pressing any button for 20 seconds to discharge residual power. After that, reinsert the batteries and ensure there are no obstructions between the remote and the TV sensor.
  2. How can I reset my Samsung TV remote? To reset your Samsung TV remote, remove the batteries, hold down any button for 20 seconds to discharge it, then replace the batteries and try reconnecting the remote to your TV.
  3. Why does my remote not work even with new batteries? If your remote doesn’t work with new batteries, the problem could be with the remote itself or an obstruction interfering with the signal. Additionally, consider checking for firmware updates on your TV.
  4. What are the steps to pair my Samsung remote with the TV? To pair your Samsung remote with the TV, hold down the Return and Play/Pause buttons simultaneously for about 3 seconds until the pairing process is initiated.