Why Your HP Laptop is Plugged In but Not Charging: Troubleshooting Tips

Discover common reasons why your HP laptop won't charge and effective troubleshooting steps to fix the issue.

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Check the power source and ensure the outlet works with another device. Inspect the charging cable for damage and verify it's securely connected. Clean the charging port to remove any dust or debris. Update battery drivers via Device Manager to ensure they're current. If the battery is removable, reinstall it to ensure proper connection. Run the HP Hardware Diagnostics tool to identify issues. If these steps do not help, it might be a battery or hardware fault needing professional repair.

FAQs & Answers

  1. What can I do if my laptop is plugged in but not charging? First, check the power source to ensure the outlet is functioning by testing it with another device. Next, inspect the charging cable for any visible damage and confirm that it's securely connected to both the laptop and the outlet.
  2. How do I clean the charging port of my laptop? To clean the charging port, use compressed air to carefully blow out any dust or debris. Make sure the laptop is powered off during the cleaning process to avoid any damage.
  3. How do I update battery drivers on my HP laptop? You can update battery drivers by going to the Device Manager on your laptop. Look for the 'Batteries' section, right-click on the battery driver, and select 'Update Driver.' Follow the prompts to complete the update.
  4. What should I do if my HP laptop's battery is removable? If the battery is removable, turn off your laptop and disconnect it from the power source. Remove the battery and then reinsert it to ensure proper connection. Power on the laptop to check if the charging issue persists.

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