Troubleshooting: Laptop Connected to Wi-Fi but Not Working

Discover common reasons why your laptop is connected to Wi-Fi but not working, and find effective solutions to restore connectivity.

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If your laptop is connected to Wi-Fi but not working, it could be due to several issues such as DNS problems, IP address conflicts, or outdated network drivers. First, try restarting your router and laptop. If the problem persists, attempt to release and renew your IP address or manually set DNS servers to Google's (8.8.8.8 and 8.8.4.4). Updating your network adapter's driver through Device Manager can also help resolve connectivity issues. If none of these solutions work, there might be a hardware issue at play.

FAQs & Answers

  1. Why is my laptop connected to Wi-Fi but not accessing the internet? If your laptop is showing a Wi-Fi connection but not accessing the internet, potential reasons include DNS issues, IP address conflicts, or outdated network drivers. Restarting your router and laptop can often resolve these issues.
  2. What should I do if my laptop keeps disconnecting from Wi-Fi? If your laptop keeps disconnecting from Wi-Fi, try updating the network adapter's driver, checking for interference from other devices, or setting a static IP address. Restarting both your laptop and router can also help.
  3. How can I fix DNS problems on my laptop? To fix DNS problems, you can manually set your DNS servers to Google's (8.8.8.8 and 8.8.4.4). Additionally, running the Network Troubleshooter in your laptop’s settings may help identify and resolve DNS-related issues.
  4. Could outdated software be causing my Wi-Fi issues? Yes, outdated operating system software or network drivers can lead to connectivity problems. Always ensure that your laptop's software is up to date to minimize such issues.