Why Is My Bose SoundSport Free Not Charging? Troubleshooting Tips

Learn how to fix your Bose SoundSport Free headphones when they are not charging with simple cleaning, firmware updates, and reset steps.

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If your Soundsport Free is not charging, first ensure the charging contacts are clean. Use a dry cloth to wipe off any dust or debris. Next, try using a different USB cable or charger. Additionally, make sure the firmware is updated via the Bose Connect app. If it still doesn’t work, consider performing a reset by holding the Bluetooth and Volume Up buttons simultaneously for 10 seconds.

FAQs & Answers

  1. How do I clean the charging contacts on my Bose SoundSport Free? Use a dry, soft cloth to gently wipe the charging contacts on both the earbuds and the charging case to remove any dust or debris.
  2. How can I update the firmware on my Bose SoundSport Free? Open the Bose Connect app on your mobile device, connect to your SoundSport Free earbuds, and follow the prompts to check for and install any available firmware updates.
  3. What is the reset process for Bose SoundSport Free earbuds? Hold down the Bluetooth and Volume Up buttons simultaneously for 10 seconds until the earbuds reset to resolve charging or connection issues.
  4. Why might changing the USB cable or charger help with charging issues? A faulty or incompatible USB cable or charger can prevent the earbuds from charging correctly, so trying a different one can help identify if the cable or charger is the problem.