How to Fix a Black Screen on Your Roku Device

Discover effective solutions to resolve a black screen issue on your Roku TV or device.

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If your Roku screen is black, try these steps: Ensure all cables are securely connected to both the Roku and television. Restart your Roku by unplugging it for 10 seconds, then plugging it back in. Check the TV input to make sure it's set to the correct HDMI port. Test the HDMI cable with another device to ensure it's working. If these steps don’t help, perform a factory reset by holding the reset button on your Roku for 10 seconds. Contact support if issues persist.

FAQs & Answers

  1. What can cause a black screen on Roku? A black screen on Roku can be caused by loose or faulty cables, incorrect TV input settings, or issues with the Roku device itself, such as software glitches.
  2. How do I restart my Roku device? To restart your Roku device, unplug it from the power source for 10 seconds and then plug it back in. This can help resolve temporary issues.
  3. How can I check if my HDMI cable is working? You can check if your HDMI cable is working by testing it with another device, such as another TV or streaming device, to see if you encounter the same black screen issue.
  4. What should I do if a factory reset doesn't fix the black screen problem? If a factory reset doesn't fix the black screen issue, it's best to contact Roku support for further assistance or to check if your device needs servicing.