Troubleshooting PS5: Why Does it Say You Don't Own a Game?

Get solutions for why your PS5 says you don’t own a game you purchased. Follow our guide to fix account and license issues!

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Your PS5 might be telling you that you don't own a game you bought for several reasons: Ensure you're logged into the correct PSN account that purchased the game. Check your purchase history and game library to verify the transaction. If it’s a new purchase, wait for the transaction to process and the game to appear in your library. Also, try restoring licenses in the PS5 settings (Settings > Users and Accounts > Other > Restore Licenses).

FAQs & Answers

  1. Why does my PS5 say I don't own a game I purchased? This can happen if you're logged into the wrong PSN account or if there's a delay in processing your transaction. Check your account and verify your purchase history.
  2. How can I confirm my game purchase on PS5? You can confirm your game purchase by checking your purchase history in your account settings and ensuring the game is listed in your game library.
  3. What should I do if my PS5 doesn't recognize my game purchase? Try restoring licenses on your PS5 by navigating to Settings > Users and Accounts > Other > Restore Licenses to resolve recognition issues.
  4. Will my game appear immediately after purchasing on PS5? Not necessarily. There may be a short delay after purchase before the game appears in your library. Check back after a few moments.