Troubleshooting PS5 Remote Play Issues: Why Isn't It Working?
Learn how to fix Remote Play problems on your PS5 with our troubleshooting tips and advice.
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If Remote Play is not working on your PS5, ensure both your PS5 and connected device have stable internet connections. Check that Remote Play is enabled in the PS5’s settings, and both devices are using the same PSN account. Update the Remote Play app and your PS5 software to the latest version. Restart both devices if problems persist. Contact PlayStation support if these steps don't resolve the issue.
FAQs & Answers
- What should I do if my PS5 Remote Play is still not working? If problems persist, ensure your internet speed is sufficient, and reach out to PlayStation support for further assistance.
- Can I use Remote Play without a stable internet connection? No, a stable internet connection is necessary for Remote Play to function correctly on your PS5.
- How do I enable Remote Play on my PS5? To enable Remote Play, go to Settings > System > Remote Play and check the option to enable it.
- Is it necessary to update the Remote Play app? Yes, keeping the Remote Play app updated ensures compatibility with the latest features and fixes.