Why Doesn't StubHub Show Specific Seat Numbers Before Purchase?
Learn why StubHub hides exact seat numbers until after purchase to protect seller privacy and ensure fair pricing.
Video transcript
StubHub doesn’t disclose specific seat numbers to protect seller privacy and prevent competitors from undercutting prices. When tickets are listed, general seating locations are shown to give you an idea of the view and section. After purchasing, you will receive the exact seat details. This policy ensures a fair and secure platform for both buyers and sellers.
Questions and answers
Why doesn’t StubHub show specific seat numbers before purchase?
StubHub withholds exact seat numbers until after purchase to protect seller privacy and prevent competitors from undercutting prices.
How does StubHub display seating information before purchase?
StubHub shows general seating locations such as the section and approximate view to give buyers an idea of the seats without revealing exact numbers.
When do buyers receive their specific seat details on StubHub?
Buyers receive the exact seat numbers and details immediately after completing their purchase.