How to Fix PS5 Server Connection Issues: Troubleshooting Guide

Learn how to resolve PS5 connection issues with quick and effective troubleshooting tips.

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Check your internet connection by restarting your router or using a wired connection. Ensure PS5 software is updated under System Software Update. Verify PlayStation Network's status by visiting their official status page for any ongoing issues. Adjust DNS settings: go to 'Settings' > 'Network' > 'Set Up Internet Connection' and use 8.8.8.8 and 8.8.4.4 for DNS. If the issue persists, consider contacting your Internet Service Provider for further assistance, as network congestion or ISP issues might also cause this problem.

FAQs & Answers

  1. What causes my PS5 to say it can't connect to the server? The message can be caused by various factors including internet connection issues, PlayStation Network downtime, outdated system software, or incorrect DNS settings.
  2. How can I check if PlayStation Network is down? You can verify the status of PlayStation Network by visiting the official PlayStation Network status page for any ongoing outages or issues.
  3. What DNS settings should I use for better connectivity on PS5? For improved connectivity, you can set your DNS to Google's public DNS servers by using 8.8.8.8 and 8.8.4.4 in the network settings of your PS5.
  4. What should I do if my PS5 internet connection issue persists? If the issue continues, consider restarting your router, using a wired connection, and contacting your Internet Service Provider for assistance, as they may have network congestion or other issues.

Watch More

For further support on enhancing your PlayStation 5 experience, check out our related videos on tweaking your network settings, optimizing PS5 performance, and resolving common PlayStation Network issues. These resources will provide additional insights to ensure your gaming remains uninterrupted and enjoyable.

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