How to Fix LG TV Black Screen with Sound Issue
Learn how to troubleshoot and fix the black screen issue on your LG TV while sound continues to work.
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Check the backlight: When your LG TV screen goes black but the sound still works, it often indicates a problem with the backlight. You can try resetting your TV by turning it off, unplugging it for a few minutes, and then plugging it back in. If the issue persists, you might need to get the backlight or the display panel serviced or replaced. Contact LG support if you're unsure about performing these steps yourself.
FAQs & Answers
- What causes my LG TV screen to go black? A black screen on your LG TV often indicates a backlight issue or a malfunctioning display panel. It can also be due to loose connections or settings that need adjustment.
- How can I troubleshoot a black screen on my LG TV? To troubleshoot, first check if your TV's backlight is functioning. Turn off the TV, unplug it for a few minutes, then plug it back in. If the problem persists, inspect the connections and consider contacting LG support for further assistance.
- Is it safe to reset my LG TV when the screen goes black? Yes, resetting your LG TV by unplugging it is safe and often recommended as a first step in troubleshooting. However, if the issue continues after a reset, professional help may be needed.
- What should I do if my LG TV still has sound but no picture? If your LG TV has sound but no picture, start by checking the backlight and cables. If those are fine, a service for the backlight or display panel may be necessary. Contact LG support for assistance if you're unsure.