What to Do If Your Coinbase Balance Shows Zero?

Learn why your Coinbase account might show a zero balance and how to secure your account.

Published

Video transcript

If your Coinbase balance shows zero, it might be due to a technical issue, account hack, or unexplained transaction. Check transaction history and ensure your account's security with two-factor authentication. Reach out to Coinbase support immediately if you suspect any issues.

Questions and answers

  1. Why did my Coinbase account balance disappear?

    Your balance may appear zero due to a technical issue, an account hack, or unauthorized transactions. Always monitor your account activity.

  2. How can I recover my Coinbase account?

    If your balance is zero, first secure your account by enabling two-factor authentication, and then contact Coinbase support for assistance.

  3. What should I do if I think my Coinbase account has been hacked?

    Immediately secure your account, update your password, enable two-factor authentication, and report the incident to Coinbase support.