Troubleshooting Sonos: Why Can't I Play Music?

Discover how to fix music playback issues on your Sonos system with these troubleshooting steps.

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Check your Internet connection: Ensure your Wi-Fi network is stable. Verify Sonos App Settings: Ensure the app is up to date and correctly configured. Reboot your Devices: Restart both your Sonos speaker and the router. Update Software: Make sure your Sonos system software and music services are up-to-date. These steps typically resolve common issues.

FAQs & Answers

  1. What should I do if my Sonos speaker won't connect to Wi-Fi? Ensure your router is functioning properly and that your Sonos app is updated. You may also need to reset your Sonos speaker.
  2. How do I update my Sonos system software? Open the Sonos app, go to settings, and check for software updates in the system section.
  3. Why is my Sonos speaker not playing music from Spotify? Check your Internet connection, verify that your Spotify account is linked correctly, and ensure the Sonos app is up to date.
  4. Can I restart my Sonos speaker remotely? Yes, you can restart your Sonos speaker using the Sonos app by navigating to the speaker settings.