How to Fix the Issue of Not Being Able to Delete Messages on Samsung Devices

Learn the steps to resolve issues deleting messages on your Samsung device, including app updates and cache clearing.

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If you're unable to delete messages on your Samsung device, it's often due to storage or app issues. First, restart your phone to clear any temporary glitches. If that doesn't work, check if the Messages app needs updating in the Play Store. Additionally, clearing the cache of the Messages app (Settings > Apps > Messages > Storage > Clear Cache) can solve this. If messages still won't delete, consider backing up your data and performing a factory reset, but only as a last resort.

FAQs & Answers

  1. Why can't I delete messages on my Samsung device? There could be several reasons including storage issues, app glitches, or the need for an app update. Restarting your phone and clearing the cache of the Messages app usually helps.
  2. How do I clear the cache of my Messages app on a Samsung phone? Go to Settings > Apps > Messages > Storage > Clear Cache to remove temporary files that might be causing issues.
  3. What should I do if my Messages app is not functioning properly? Try restarting your device, updating the app from the Play Store, or clearing the app's cache. If issues persist, consider backing up your data and performing a factory reset as a last resort.
  4. Is performing a factory reset the only solution for messages that won't delete? No, it should be a last resort. First, attempt simpler solutions like restarting the device, clearing the cache, and updating the app.