How to Fix Bose QC Earbuds Connection Issues
Troubleshoot your Bose QC earbuds connection problems with these easy steps.
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Ensure they're charged. Place them in the case for a few minutes and try again. Reset the earbuds by pressing the Bluetooth button for 10 seconds until you see a blue light. Update the firmware using the Bose Music app. Clear the device list on your phone's Bluetooth settings and try reconnecting. If none of these steps work, contact Bose support for further assistance.
FAQs & Answers
- What should I do if my Bose QC earbuds won't charge? Ensure the charging case is charged and the earbuds are properly seated in the case. Try cleaning the contacts and using a different power source.
- Why can't my Bose QC earbuds find my device? Make sure Bluetooth is enabled on your device. Reset the earbuds and try clearing the Bluetooth cache on your device.
- How can I update the firmware of my Bose QC earbuds? Use the Bose Music app on your smartphone to check for firmware updates and follow the prompts to install them.
- What to do if my Bluetooth connection keeps dropping? Check for interference from other devices, ensure your earbuds and smartphone are updated, and try reconnecting them.