Understanding Where Apple Pay Refunds Go

Learn where your Apple Pay refunds are directed, whether to a card or your Apple Cash balance.

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Apple Pay refunds typically return to the original payment method used. If you used a debit or credit card, the refund goes back to that card. For funds from an Apple Cash balance, they return to the balance. Check your card statement or Apple Cash balance for confirmation. Always follow up a refund request with your merchant to ensure proper processing.

FAQs & Answers

  1. How long does it take to receive an Apple Pay refund? Apple Pay refunds typically process within a few business days, depending on your bank's processing time. You may see the funds in your account sooner if using an Apple Cash balance.
  2. What should I do if my Apple Pay refund hasn't arrived? If your Apple Pay refund hasn't arrived within the expected timeframe, check your transaction history and contact the merchant for confirmation. You can also reach out to your bank for assistance.
  3. Can I get an Apple Pay refund if I used a promo code? Yes, if the transaction qualifies for a refund, the refund will be processed the same way as the original payment, even if a promo code was used.
  4. Do refunds go back to the Apple Cash balance or credit card? Refunds from Apple Pay are returned to the original payment method used. If you paid with a credit or debit card, the funds go back to that card; if you used Apple Cash, the amount goes back to your Apple Cash balance.