How to Send a Letter of Complaint to Amazon Customer Service

Learn where and how to send a complaint letter to Amazon for faster resolution, including key address details and alternative contact options.

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To send a letter of complaint to Amazon, address it to Amazon Customer Service, P.O. Box 81226, Seattle, WA 98108-1226, USA. Ensure to include your order details, such as order number and a clear description of the issue, for a quicker resolution. Additionally, you can reach out via their online chat, phone support, or email through the Amazon website for faster assistance.

FAQs & Answers

  1. What is the correct mailing address for sending a complaint letter to Amazon? You should send your complaint letter to Amazon Customer Service at P.O. Box 81226, Seattle, WA 98108-1226, USA.
  2. Can I contact Amazon customer service other than by mail? Yes, you can reach Amazon customer service via their online chat, phone support, or email through the Amazon website for faster assistance.
  3. What information should I include in my complaint letter to Amazon? Include your order details, such as the order number, and a clear description of the issue to help Amazon resolve your complaint quickly.
  4. Is mailing a complaint letter to Amazon the fastest way to get support? No, contacting Amazon through online chat, phone support, or email is generally faster for resolving issues.