How to Trace the Source of Amazon Gift Cards on Your Account

Learn where your Amazon gift card may have come from and how to view its source on your account.

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If you find an Amazon gift card on your account, it could have originated from various sources. Possible sources include: a gift from someone, a promotional credit from Amazon, or a refund from a returned item. To see its origin, visit 'Your Account' > 'Gift cards' > 'View gift card balance and activity.' This will show the history and source of the card.

FAQs & Answers

  1. What should I do if I did not receive a gift card I expected? Check your account history and contact Amazon support for assistance with missing gift cards.
  2. Can I transfer my Amazon gift card balance to another account? No, Amazon gift card balances are not transferable between accounts.
  3. Are Amazon gift cards refundable? Generally, Amazon gift cards are non-refundable once they have been redeemed.
  4. How do I use my Amazon gift card balance? Simply shop on Amazon and at checkout, select the option to apply your gift card balance.

Watch More

For more insights on managing your Amazon account, check out our videos on tracking orders and understanding refunds.

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